Moderustic Aquatic Glassel Fireplace Glass Rocks Propane Fireplaces
Moderustic Aquatic Glassel Fireplace Glass Rocks Propane FireplacesModerustic Aquatic Glassel Fireplace Glass Rocks Propane Fireplaces

We are "The Innovators, not the Imitators"tm We created the Fireplace glass industry as it is known today.

(909) 989-6129

FAQs..

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What are vortex fires?
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Vortex fires are a unique and elegant alternative to outdoor heat lamps and lighting.  Vortex fires provide both light and a great deal of heat, and in the process create an ambiance like no other.  This product meets the needs of both form and function.  Unlike portable outdoor heaters, vortex fires run off of natural gas as opposed to propane gas.  When you rent a vortex, it will come equipped with the proper tank for you to use.
 
How does set up and delivery work?
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How much does renting a vortex cost?
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Does the glass get hot?
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The glass surrounding the flame can reach temperatures of up to 500oF.  As a result, it is important to leave at least 18 to 24 inches of space between the vortex and any tables, structures, etc.
 
Where are we located?
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9467 9th Street
Suite D
Rancho Cucamonga, Ca 91730
 
What are your showroom hours?
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Monday -  Friday: 8:00 – 6:00
Saturday: 9:00 – 5:00
Sunday: Closed
 
Is there a minimum order requirement?
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What are your hours of delivery and pick up?
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What is the charge for deliveries?
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What is needed to place an order?
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We need a name, mailing & delivery address of a person, home or business. A phone number and onsite contact person with a cell phone number if possible. We also need a current credit card number along with the expiration date, name on the card and the correct mailing address.
 
What are my payment options?

 

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We accept all major credit cards (Visa, Master Card, and Discover &American Express) cash and checks. Sorry we do not accept checks from new accounts and out of state checks must be received at least a minimum of 10days before the event. If you place the reservation more than 2 months ahead a 50% deposit is needed. An additional deposit may be required when paying by cash or check.(The additional deposit amount is based on the amount of order placed).
 
What if I do not have a credit card?

 

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We will not rent to a customer without a credit card, and an ID. We know that customer will pay in cash or check for the rental, but we need some kind of security that the equipment is going to be returned to us. Credit Card or cash deposit is required as security for the rental.
 
What if I want to set up and take down?
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At this time, only our trained professionals are able to set up and take down the vortexes as they are heavy and delicate.
 
What if we wish to change an order after hours?
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We accept changes or add ups to your order at least 1 day prior to the delivery date of your order. We can add items to your order on the day of delivery based on availability, but however if we deliver it after our truck has left the warehouse with your equipment, we would charge another delivery charge.
 
In case of an emergency, how can we contact you?
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How many hours do the vortexes last?
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With a one gallon natural gas bottle, the vortex can last up to five hours, and with a two gallon natural gas bottle, the vortex can last up to ten hours.
 
Miscellaneous Charges?
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You may be charged a labor fee if your delivery site requires that equipment be taken up stairs, elevator, or an excessive walk by our delivery/pick-up crew. If our delivery or pick-up is delayed due to your event an additional charge may apply. Please note that on all our deliveries we load a day before and leave early in the morning before our showroom opens, equipment added to your order on the same day of your event will have a rush charge added to the normal delivery rate, or you are welcome to come and pick it up from our store if they are available.
 
Cancellations?
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Any orders cancelled prior to 5 days before the delivery/will call date may be subject to a cancellation fee. Orders cancelled within the 5 days of delivery/will call date are subject to 50% cancellation fee. Orders cancelled the day of delivery or will call are subject to 100% cancellation fee once the order has been placed. All orders placed by customer with a credit card /deposit will be confirmed orders; customers will not get a confirmation call. It is the customer's responsibility to make any additions or cancellations of the rental equipment prior to the day of delivery or will call.
 
Delays due to weather or earthquakes?
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We strive to deliver to all our customers by delivering the equipment a day before the event. But when there are extreme weather conditions like gusty winds, heavy rain, our service to you is interrupted and delayed by weather and traffic.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Visit Our Original
E-STORE
Or Visit Our NEW
E-STORE!
 

We Make Fire Cool!

Moderustic® is proud to have been issued 4 U.S. Patent Numbers
and Patent pending status!
Covering our method of creating tumbled tempered glass for use in fireplaces and fire pits.
Patent Applications Published 2005, 2006 and 2014.


 

Our Glass is SAFE and See Why!

Safe Glass
 We  Appreciate Your Comments & Feed Back. Please
Send Your E-mails or Click HERE to Submit a Survey!

Note* When calling for any technical support we ABSOLUTELY
require Digital photos from a camera not your phone.

(909) 989-6129  Fax: 909 944 3811 
or E-mail us at
Ed@Moderustic.com |  Jaunzemis@msn.com  


 
Need to know how much you need
 "HOW MUCH DO I NEED PAGE"
Our Crushed Lava can be purchased online
"JUST CLICK HERE"
Do you need a Burner?
 "JUST CLICK HERE"
Our Fireplace Paint can be purchased online
 "JUST CLICK HERE"

Stop by and visit our Showroom in Rancho Cucamonga:(just north of the Ontario Airport
Moderustic Inc.
9467 Ninth Street Suite #D
Rancho Cucamonga, California 91730
Hours: Monday-Friday 9:00 to 6:00 Closed Saturday and Sunday, Saturday by appointment only.

If you're coming late, please call us and we will stay late.  We are 2 miles North of the Ontario Airport
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Moderustic Fabrication University
MODERUSTIC FABRICATION UNIVERSITY
Investment, Employee or Career Opportunities.
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Copyright 2003 -2017 www.Moderustic.com All Rights Reserved. 
Copyright 2003 - 2017 www.AquaticGlassel.com All Rights Reserved.

We Make Fire Cool!

Moderustic® is proud to have been issued 4 U.S. Patent Numbers
and Patent pending status!
Covering our method of creating tumbled tempered glass for use in fireplaces and fire pits.
Patent Applications Published 2005, 2006 and 2014.

 


RETURN POLICY!

  • Shipping has become an issue so all orders will and must be signed for. No package will be left at your door unless you sign for it. This is called an indirect or direct signature request. It is also refereed to as a Signature service. If a package or packages are left at your door per your request, you will be the responsible party.
  • All returns must be made within 30 days of purchase with exceptions only by management
  • Returned products must be unused and/or unmixed
  • Returned products must be packaged well to avoid damage in transit, or you will be responsible for the damage
  • Returned products that are damaged in transit will not be able to be refunded
  • Refunds will be made towards product cost only
  • Refunds will not be given for non-product labor costs (consulting fees, installation fees, labor, shipping etc.)
  • Restock fees may apply depending on which items are being returned. (30% to 70%) Glass/ burning products 30%, Burners 50%, Custom Burners 70%, Metal Pans or any Custom Metal Work, Electronics are not returnable ever!
  • All returns must have a return authorization (we are not responsible for products being shipped to incorrect addresses due to non-compliance of this policy)
  • No returns or exchanges will be accepted for any custom metal products or electronics what so ever!
  • No returns will be accepted for ICS/ Fire Falls, or any other standard or custom fire pits.
  • No returns on products that contain electronics (if they were used or installed)
  • We are not responsible for local codes and or if any of our products are or are not approved. Please check with your local building department or governing agencies for proper approvals before purchasing. Custom built or designed items are not returnable for any reason. It is your responsibility to make sure our products do not violate your local building codes.  We cannot accept returns should you encounter these issues with your local building authorities.
  • Any Designs, Drawings, PDF Files, Ideas, Pictures, Attachments, Renderings, Facsimiles, Faxes, Blue Prints, Copies, Documents and even copy written materials once sent to Moderustic Inc, Ed Jaunzemis, Aquatic Glassel or any employee of Moderustic Inc becomes property of said company to use, distribute, copy, reproduce, manipulate, recreate, modify, advertise, promote, lay claim to and or use in our discretion as we need.  If you do not agree with these terms then please do not send us anything. Our intentions are to create for you the "Customer" and it is our vast collection of material that will spawn an idea for you to have us create something for you. If we should create something/ anything for you that is one of a kind, you do not own any rights to this or there idea or ideas, product or concept in any way shape or form.

To read all company policies, terms and conditions, CLICK HERE!





All of the pictures and content are copyright protected on this website: U.S. Copyright Registration No is: VA 1-650-624
Entitled: "Moderustic 1107" 
Effective registration date is February 1, 2008.
Has anyone ever told you "Nice Logs" ? Nooo, I don't think so.
CSLB# C-17 693887

We Make Fire Cool!

Moderustic® is proud to have been issued 4 U.S. Patent Numbers
and Patent pending status!
Covering our method of creating tumbled tempered glass for use in fireplaces and fire pits.
Patent Applications Published 2005, 2006 and 2014.

Violators will be prosecuted.

Note* When calling for any technical support we ABSOLUTELY (maybe)
require Digital photos from a camera not your phone (if that is all you have, then that's fine).

(909) 989-6129  Fax: 909 944 3811 
or E-mail us at
Ed@Moderustic.com |  Jaunzemis@msn.com  

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Click HERE or on the Picture below to see our MOVIES!
Let's Go To The Movies
Click HERE or on the Picture above to see our MOVIES!

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Check out the Car Garden, A fun car page by Ed

Car Garden

We now have "several" Patents and a Patent Pending Status. "We were the first to file" (yes we were), is why we have The Patents for FireGlass.

For any competitors out there, Second place is first loser. Sorry.

See our page for Investors!

Moderustic Aquatic Glassel Fireplace Glass Rocks Propane Fireplaces